We at Coachholidays.com have felt that we should say “Thank You” to those operators on our website who have really excelled during the past year. We have spent a long time deliberating over who should get what and those decisions have taken much time and thought. With so many great companies on our website its been an almost impossible task to choose a winner for each category.
The Coach Holiday sector of the travel industry continues to offer higher than average levels of satisfaction compared to other types of holidays and remains the most carbon friendly way of taking a holiday, being twice as green as rail travel and up to six times greener than flying. We invite Coach Holiday companies to come onto our website, so all those companies featured on Coachholidays.com already meet the very high standards we want to offer our loyal customers.
In choosing these winners we looked at each part of their product including value for money, customer satisfaction, and for the Coach Fleet Award, customer comfort and safety.
So without further ado here are our three awards for 2009. For the 2010 awards we intend to have more categories so that we can broaden the scope of the awards, and we would like our regular customers to give us more feedback to help us decide which coach companies deserve awards.
UK Product 2009
Winner: Alfa Travel
This category has been awarded to Alfa Travel by Coachholidays.com in recognition of their outstanding guest satisfaction levels attained during 2009 on their UK Holidays Programme and as a result of much positive feedback from our mutual customers.
European Product 2009
Winner: Leger Holidays
During a very tough year for all European Coach Tour operators, Leger Holidays continued to innovate with many new and exciting itineraries and has quietly built its Silver Service brand into one of the outstanding success stories of the Coach Tour industry.
Coach Fleet Award 2009
Winner: Shearings Holidays
After a long wait and much speculation, Shearings Holidays left us in shocked silence last year with a massive order of 90 luxury Setras all delivered over the past twelve months. 70 of those were the award winning Setra 416 GT-HD 13.5 meter Triaxle coaches which many in the industry consider the finest luxury all rounder on the market. The remaining 20 were the slightly smaller but no less luxurious Setra 415GT 12.2 meters two axle coaches which have entered service with National Holidays. These vehicles all offer class leading passenger comfort as well as meeting all planned European emission regulations. A bold statement of intent from the UK’s largest Coach Holiday company.
Congratulations to all and good luck for the 2010 awards!!